Esports FAQs

🎮 Everything you need to know about competitive gaming

What is Esports?

Esports stands for "electronic sports" — organized, competitive video gaming where players or teams face off in popular titles for prizes, recognition, and rankings.

Is Esports a real sport?

Yes. Esports is recognized globally for requiring skill, strategy, teamwork, and mental agility — much like traditional sports.

What competitive titles can I play on the Vodacom Tanzania gaming portal?

We will state on the Vodacom portal the game titles that are available to play along with all information related to each title.

We may add or remove game titles at our discretion.

Who can participate in Esports?

Anyone with a passion for gaming! Whether you're a casual player, aspiring pro, commentator, or content creator, there's space for you in the Esports community.

How do I get started on the Vodacom Tanzania gaming portal?

Download the game you want to play from the Android (Play Store) or Apple (iOS) App Store.
Open the game after download.
If prompted, complete the tutorial.
Go to your profile in the game and copy your Gamer ID.
Save your Gamer ID for use on the portal.
Visit the VodacomTZ portal: https://vodacomtz.gamecentric.io/
Click on the game title and register for the Challenge or Tournament using your Gamer ID.

Notes:

You will play on the game app you downloaded, not inside the Vodacom Esports portal.
Play during the stipulated Start and End time for the Challenge/Tournament.
Your Gamer ID is your unique identifier used to track your performance and ranking.
Scores are automatically uploaded to the portal leaderboard within 5–10 minutes after you complete gameplay.
You can replay as many times as you want during the allotted time window.

What's the difference between Esports tournaments and Daily Challenges?

Daily Challenges: Esport games that you can play against other players every day. These may or may not offer prizes. However, they offer you the opportunity to hone your skills.

Online Tournaments: Big events that are held once a month or quarterly and these events will include prizes.

Is there prizes involved?

Yes. Many tournaments/challenges offer:

Airtime
Data
Loyalty points
Game tokens
Cash prizes

Whether to have a prize or not is at the discretion of Vodacom Tanzania.

To qualify for prizes, you must be an active Vodacom Tanzania subscriber.

What equipment do I need?

For PC/Console: Gaming setup, stable internet, headset

For Mobile: Mid/high-end smartphone, data or WiFi connection

Can I turn Esports into a career?

Absolutely. Career paths include:

Pro gamer
Streamer
Coach
Analyst
Team manager
Event organizer
Game developer

Is Esports safe for kids?

Yes — with proper supervision. Many platforms include parental controls and age-appropriate content to ensure a safe and positive environment.

What's the difference between Esports and casual gaming?

Casual gaming is for fun. Esports is competitive, goal-driven, and often involves rankings, teamwork, and training.

How much does Vodacom Premium Gaming cost?

Vodacom Premium Gaming subscription is Tsh 300/day.

This gives you access to:

All Esports competitive titles
Casual gaming library
Daily challenges and tournaments
Premium gaming experience

How do I cancel my subscription?

You can opt out of Vodacom Premium Gaming at any time by dialing:

*149*01*33#

Follow the USSD prompts to complete your cancellation.

How do I contact customer support?

For assistance with your gaming experience, you can:

Visit any Vodacom Tanzania store
Call customer service hotline
Download the complete FAQ guide above for detailed information

What devices are supported?

Vodacom Premium Gaming works on:

Mobile: Android and iOS smartphones
PC: Windows and Mac computers
Requirements: Stable internet connection

Have more questions? Contact our customer support team for assistance with your gaming experience.